Building a Better AdWords Campaign

AdWords is a great way to market your business and drive traffic to your website. Unfortunately, when not executed correctly, it can also be a huge drain on your marketing budget. This is especially true if AdWords is your principal marketing method.

If you want to launch an AdWords campaign and are expecting a big ROI, you are going to have to manage that campaign. What follows is a list of the things you need to pay particular attention to if you want your AdWords campaign to be successful and cost-effective.

  1. Keyword Matches. Picking the wrong keyword match type is a surefire way to obtain poor results. There are three keyword match types-broad, phrase and exact. Each type will produce different conversion rates and search values so you must do your research before choosing which type is best for your purposes.
  2. Negative Keywords. Targeting keywords is only one part of the AdWords equation. Using negative keywords will save money on clicks that have no chance of converting. Your ads also will receive better quality scores and enjoy higher click-through rates.
  3. Landing Pages. If your ad gets people to your landing page your work has just begun. In order to convert, your landing page needs a great headline, a clear call-to-action and compelling copy. It also must be mobile-friendly. If your landing page doesn’t contain all of these elements, it won’t matter how successfully your ads are performing.
  4. Product Pages. If you are a jewelry store sending someone looking for pearl earrings to your home page you are very likely to lose that sale. Direct matches are your best chance to convert sales. Failing to do so is a costly mistake that can be easily avoided.
  5. A/B Testing. When it comes to your ad copy and landing pages, you must always be testing. No matter how successful your ad copy or landing page currently is, it can always be more successful. Many people are surprised to learn how just a slight change to a landing page can drive up conversion rates. It also is important to keep in mind that you are not testing just for the sake of testing. Instead, you want to use your results so that you have the correct data and analysis to support any changes.

An AdWords campaign can do wonders for your business but only if it is well executed. While a successful AdWords campaign is never a sure thing, paying attention to the most crucial aspects of your campaign will greatly increase the likelihood of its success.

Why Digital Marketing Can Make or Break Small Businesses

Digital marketing is no longer optional for small businesses. Instead, digital marketing can literally make or break a small business.

While many small businesses still staunchly believe that their business can thrive without digital marketing, this is simply not true. From social media to online reviews to local online searches, you either adopt digital marketing or you face extinction.

Talk to small businesses owners who are resisting digital marketing tactics and you often will discover an individual who is overwhelmed at the idea of going digital. Most of them will tell you that they simply don’t believe that they have the time to learn about every digital platform, nor can they afford to effectively market on all of these platforms.

The good news is that there is no need to “do it all” when it comes to digital. Instead, the key is to develop a marketing strategy that allows a business to do only what makes the most sense for their business. Of course, there are a few things that a small business must do in this digital age.

The first thing that a small business must do is to optimize their business website for local searches. After all, if you are a hair salon in Columbus, Ohio, there is no reason to try to attract customers from across the country.

The key to getting noticed locally is to optimize title tags and meta-descriptions on your website so that they include the name of your city or town. You also need to make sure that you are listed on leading directories like Google My Business and Yelp. Many small businesses are surprised to learn that local businesses are what are found on the first pages of these types of directories. The key is to make sure that your information is always accurate.

The second thing to keep in mind is that your website must be optimized for mobile. If people search for your business on your phone and your website isn’t set up for mobile that will make it difficult to read and navigate, causing users to quickly move on to the next listing. When this happens, you don’t just lose a customer, your ranking on search engines drops.

Finally, don’t just optimize your business for local searches and then make sure your website is mobile-friendly. You always must be checking to see that anything you are doing online-email marketing, for example-is producing the results you want it to produce. If it isn’t you must try something new. After all, marketing dollars are scarce so you can’t afford to waste them on digital tactics that aren’t working.

Selling vs. Marketing: Is There Really a Difference?

Selling vs. Marketing: Is There Really a Difference? Are you selling a product or marketing your business? Did you know there is a difference? If you aren’t sure what you are-or should be-doing, you aren’t alone. Running a business take a lot of time and energy. Getting the name out about your product or services […]

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Why Asking for Customer Reviews is Difficult (but Still Necessary)

Why Asking for Customer Reviews is Difficult (but Still Necessary). Customer reviews and testimonials are one of the best ways to increase sales. This is especially true for small-and medium sized businesses that don’t have a huge marketing budget.

Consider this statistic: 90 percent of shoppers say they take online reviews and testimonials into consideration before they make a purchase. Therefore, if you aren’t actively encouraging customers to comment on your products and services, you are potentially losing out on a lot of business.

So why is it so hard to get customers to write reviews? Well, maybe customers aren’t really the issue. Instead maybe we should look at ourselves and ask why it is so hard to ASK customers for reviews? And asking for reviews is difficult. There is no way around it. It’s kind of like asking someone to pay you a compliment. It just feels wrong. That’s why so many business owners back away from the task.

While this aversion is natural, it also can be costly. Customer reviews and testimonials are some of the most effective marketing techniques out there. The best part are that they are absolutely free. In light of these facts, business owners simply can’t pass up the opportunity to ask customers to review their products and services.

While asking for testimonials is never easy, there are some ways make it as painless and effective as possible.

Build solid relationships. Asking for reviews face-to-face or over the phone is the most effective way to get someone to agree to write a testimonial. But here’s the caveat: you need to have a relationship with that person. So make sure you know your customers (which is the best way to keep them loyal in the first place). Customers that know you and appreciate your products or services will be more than happy to help you out with a testimonial. The fact that you took the time to actually stop in or call them is simply icing on the cake.

Email it the right way. In some cases asking for reviews by email is your only choice (and make sure it is before you ask this way). When requesting a review via email take the following steps:

  • Make sure the email comes from someone they know. Their sales rep, for example. And make sure the email is signed by the person who sent the email.
  • Include a prominent call-to-action button in the email that makes it very clear to your customer where to go to submit his or her review. It also encourages them to submit the review sooner rather than later.
  • Use plain text.

Evaluate. If you aren’t getting a lot of positive responses, go back to the drawing board and evaluate your approach.

Obtaining customer reviews can be a tricky prospect. However, the payoff is too significant to ignore!